Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our business. We are committed to protecting your privacy and handling your data with transparency and care.

1. Information We Collect

We collect the following types of personal information from you:

• Full name
• Email address
• Phone number

We collect this information when you contact us, request a service, fill out a form on our website, or otherwise provide it to us directly.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• Order and service updates: To notify you about the status of your appointment, or service request.
• Customer support and callbacks: To respond to your inquiries, follow up on service issues, or return a missed call.
• Business communications: To send important notices related to your relationship with us.

We do not use your phone number or personal information for unsolicited marketing without your explicit consent.

3. How We Do NOT Use Your Information

We want to be clear about what we do not do with your personal information:

• We do NOT sell your personal information to third parties.
• We do NOT rent or lease your contact information to advertisers or data brokers.
• We do NOT share your information with any outside companies for their own marketing purposes.

4. Information Sharing and Disclosure

We do not sell, trade, or transfer your personal information to outside parties. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted vendors who assist us in operating our business (e.g., scheduling software, payment processors), provided they agree to keep your information confidential and use it only to perform services on our behalf.
• Legal compliance: We may disclose your information if required to do so by law or in response to valid legal processes such as a court order or government request.
• Business protection: We may disclose information when we believe it is necessary to protect our rights, enforce our policies, or protect the safety of others.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Storing personal data securely with access limited to authorized personnel only.
• Using secure technologies where applicable when transmitting sensitive information.
• Regularly reviewing our data practices to maintain appropriate safeguards.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to doing our best to safeguard your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Opt-out: You may ask us to stop contacting you at any time by reaching out to us using the contact information below.

To exercise any of these rights, please contact us using the information provided in Section 10.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Florida Pest Pals

Email: Info@floridapestpals.com

Phone: 863-256-2988

Website: Www.floridapestpals.com

By using our website or services, you consent to the terms of this Privacy Policy.